FREQUENTLY ASKED QUESTIONS (FAQs)

Welcome to our FAQ section, where you’ll find answers to the most common questions about our services. Whether you’re looking for information on how to get started, details about our subscription plans, or troubleshooting tips, we’ve got you covered. Our goal is to ensure you have the best streaming experience possible, so we’ve compiled this resource to help you navigate any questions or issues you may encounter. If you don’t find what you’re looking for here, please don’t hesitate to contact us directly via email or WhatsApp.

  • How to watch Internet TV services?
    Watch our Internet TV packages on all your devices. You can use it on smart TV, android box, mag box, computer, mobile phone, tablet and other devices.
  • Do I need satellite to use Internet TV?
    No, you connect Internet TV server through internet and don't need dish and satellite equipment.
  • Is this service available in my country? Or do we need a VPN while using Internet TV services?
    Internet TV is available worldwide, no matter where you live or are located. Using a VPN is not mandatory, but if customers wish to have a secure connection with a VPN, they can do so. All you have to do is tell us which country your VPN connection is from so we can change the location of your IPTV subscription on our servers
  • What content do you offer?
    We offer a comprehensive selection of UK, Europe, Asia (India), Canada, USA, Arabic, African and world’s countries channels, movies and TV shows. Our packages are customizable so you can choose the channels and content that best suits your needs.
  • What kind of quality service do we provide?
    Most elements of Internet TV are quality of service controls. We are the best service provider on the Internet TV, so you can compare it with other similar service providers in the market. we always maintain and control our network to deliver a stable and reliable streaming experience. We track and control service latency and fragmentation at all times to ensure you receive quality service. We maintain an ideal level of performance at all times.
  • How long can I subscribe for?
    We have external Internet TV for as long as you want. And you can extend it anytime, you only pay as you go.
  • what are the payment methods?
    We accept Paypal and credit cards VISA/MasterCard… everything is handled in a highly secure manner by our service providers.
  • What to do after payment for my Internet TV subscription?
    Just give our team time to complete your order. We will reply your email or WhatsApp within a maximum of 30 minutes after confirming your payment. Please note that during busy periods in the evenings and weekends, it may take up to 2 hours to process orders.
  • Can I watch live TV on multiple devices simultaneously?
    With our Internet TV subscription, you can watch on two screens, but not at the same time. If you wish to use the Internet TV subscription on multiple devices simultaneously, you can avail of a discount for the second subscription.
  • Do you have a problem?
    Our technical support team is available 24/7 to assist you. Feel free to contact us whenever you need help.
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